Privacy Policy

Last updated: 11 July 2026

This Privacy Policy explains how Weyvox collects, uses, shares, and protects your personal data, and the rights you have under the EU General Data Protection Regulation (GDPR) and French data-protection law. Weyvox is a communication app for iPhone that includes a personal AI voice agent, calls, real phone numbers, and messaging.

1. Who is responsible for your data

Data controller: Petro Solianyk, operating as an individual entrepreneur (auto-entrepreneur / micro-entreprise) registered in France.

SIREN: 101 887 248

Country / governing law: France (European Union).

Contact for privacy requests: [email protected]

The controller decides why and how your personal data is processed. If you have any question about this policy or your data, contact us at the address above.

2. What data we collect

Account & profile

Your phone number (used to create and sign in to your account — Weyvox does not require an email address to use the app), and any display name and profile photo you choose.

Contacts

If you grant permission, we access your device contacts to let you find other Weyvox users and place calls. You control this permission in your device settings.

Communications

  • Messages and media you send or receive (text, photos, files, voice) — stored so we can deliver them across your devices.
  • Call information — for calls to real phone numbers, call metadata (the numbers involved, date, time, and duration) needed to route and bill the call. Calls between Weyvox users are transmitted peer-to-peer and their audio is not stored by us.
  • Call recordings, transcripts and AI notes — when you enable AI notes for a call, the call may be recorded and transcribed to generate a written summary. Transcripts are kept only briefly and then deleted; the resulting notes are stored in your chat until you delete them.

AI agent data

The instructions you give the AI agent, the tasks it performs, the content of calls it makes on your behalf, and a per-user agent memory that helps it assist you. This data is tied to your account and used only to provide the agent to you.

Billing & usage

Your prepaid balance, top-up transactions (purchased through the App Store's in-app purchase system — the payment is processed by the platform and we do not receive or store your card details), and usage records (e.g. call minutes and AI usage) needed to charge your balance and show your history.

Technical & device data

Push notification tokens, a device/app identifier, IP address, and technical logs generated when the app communicates with our servers. We use these to deliver calls and notifications, keep the service secure, and diagnose problems. Weyvox does not use third-party advertising, analytics, or tracking SDKs in the app.

Support

If you contact us, we keep your message and contact details to answer you.

3. Why we use your data and our legal bases

  • To provide the service (accounts, calls, messaging, the AI agent, billing) — legal basis: performance of our contract with you (GDPR Art. 6(1)(b)).
  • Contacts access, call recording for AI notes, and any marketing emails — legal basis: your consent (Art. 6(1)(a)), which you can withdraw at any time.
  • Billing, accounting and tax records — legal basis: compliance with a legal obligation (Art. 6(1)(c)).
  • Security, fraud and abuse prevention, and improving reliability — legal basis: our legitimate interests (Art. 6(1)(f)).

4. Call recording and AI notes

Recording calls may be regulated where you or the other party are located. You are responsible for having the right to record a given call. When AI notes are enabled on a call to a phone number, Weyvox plays an audible notice to the other party. Only enable recording where you are permitted to do so.

5. Who we share data with

We do not sell your personal data. To run Weyvox we rely on a limited number of trusted service providers ("processors") who process data on our behalf, under contract and only as needed. They fall into the following categories:

  • App store and payment platform — for distributing the app, processing in-app purchases, and delivering push notifications.
  • Telephony providers — for real phone numbers and for routing calls to and from regular phone numbers.
  • Cloud hosting, database and storage providers — for running our servers and securely storing your account data, messages, and media.
  • AI processing providers — for speech-to-text, text-to-speech, and the language model that powers the agent and generates call notes.
  • A mapping / location provider — used only when the agent needs place information for a task.
  • An email provider — for handling messages you send to our support address.

We may also disclose data where required by law or to protect our rights, our users, or the public. A current list of the specific sub-processors we use is available on request at [email protected].

6. International data transfers

Some of our providers are located outside the European Economic Area (notably in the United States). Where data is transferred outside the EEA, we rely on appropriate safeguards recognised under the GDPR — principally the European Commission's Standard Contractual Clauses and, where applicable, an adequacy decision such as the EU–US Data Privacy Framework.

7. How long we keep your data

  • Account, profile, messages and agent data — for as long as your account is active. When you delete your account, this data is deleted (some copies may persist briefly in backups before being overwritten).
  • Call transcripts — kept only briefly to generate notes, then deleted. AI notes remain until you delete them.
  • Usage records — kept for a limited period to show your history and reconcile billing, then removed.
  • Billing and tax records — kept for the period required by French law.

8. Your rights

Under the GDPR you have the right to: access your data; correct inaccurate data; delete your data ("right to be forgotten"); restrict or object to certain processing; receive your data in a portable format; and withdraw consent at any time. You can delete your account and its data directly in the app at any time.

To exercise any right, contact [email protected]. You also have the right to lodge a complaint with the French supervisory authority, the CNIL (Commission Nationale de l'Informatique et des Libertés) — www.cnil.fr.

9. Security

We use technical and organisational measures to protect your data, including encryption in transit, access controls, and per-user data isolation. No method of transmission or storage is completely secure, but we work to protect your information and to notify you and the authorities of a breach where required by law.

10. Children

Weyvox is not intended for children. You must be at least 16 years old (or the age of digital consent in your country) to use Weyvox. We do not knowingly collect data from children below this age; if you believe a child has provided us data, contact us and we will delete it.

11. The website (weyvox.com)

The "Try Weyvox" assistant on this website answers questions about the app. It has no access to any user account or data. We do not store the content of website chat conversations, and this website uses no advertising or tracking cookies. If you submit your email to be notified about the launch, we use it only to contact you about Weyvox.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will change the "Last updated" date above and, for significant changes, notify you in the app or by other appropriate means.

13. Contact

For any privacy question or request, contact us at [email protected].