Weyvox documentation

Overview

Weyvox is an app for iPhone and Android with four AI agents for a small business. Each is a specialist for one job and can be used on its own; together they share one business profile, price list and customer list and pass work to each other:

Weyvox is the name of the app and of its publisher's business — not of an agent.

One chat for the whole team

You write in the Weyvox tab. To address an agent directly, use their name — @Leo, @Cindy, @Marc, @Alice — or tap their avatar above the message field. Without a name, the agent you are already talking to carries on; a new request goes to the agent it belongs to, and to Leo when it belongs to no one in particular.

• Every reply is signed with the agent's avatar and name, so you always see who is speaking.
• Hand-offs are visible. When one agent passes work to another, a line such as “Leo → Marc” appears in the chat, and the next agent picks up with the facts already gathered.
• Work shows as it happens — “Searching the web”, “Creating a PDF”, “Publishing to social media”, “Calling” — and results arrive in the same chat: a document as a file card, a photo, a call card with its note.
• A switched-off agent is named, not replaced. If you ask for something that belongs to an agent you switched off — or the agent you are talking to sees that a switched-off colleague's work comes next — it says who does it, and a card under its message offers Switch on just for this task (the colleague does it and switches itself off again once you confirm it is done, at the latest after 24 hours) and Keep it on. One tap and the colleague starts on the task; no substitute is ever made.

Past chats are in Chat history, filtered by agent. Messages from Weyvox itself — phone-number applications, publication results, notices — arrive in the separate System chat.

Getting started

Registration has five stages. A bar under the header shows the stage; Back keeps what you entered, and if you close the app you return to the same stage.

1. Data protection. After your phone number and the code sent by SMS (or by a phone call, if the SMS does not arrive), a page shows how your data is protected, with links.
2. Registration. First name, last name, date of birth, gender and an optional photo, and your agreement to the Weyvox rules. Weyvox is for people aged 18 or over; the date of birth is checked. The agents address you by the gender you choose; you can change it under Personal information. There is no email and no password.
3. Meet Leo. Leo first asks what your business does, or the one you are starting, and your position in it: Weyvox is for people who run a business or are starting one, and for directors and managers who lead people in one, except in the sectors listed in the Terms (healthcare, social care, regulated finance and insurance, tobacco and vaping, cannabis and CBD; gambling, weapons and adult services are prohibited). Without a business, or in such a sector, registration cannot be completed — Leo says so, and the account is deleted automatically after 30 days. If you work in a business and lead no one, Leo asks you to pass Weyvox on to your manager: they register the business and add you to the team, and you sign in with the access code they give you (I’m a team member — sign in with a code on the app's first screen). Then he asks whether your business already operates or you are just starting it, and fills in your business profile with your real details — they stay. He asks what a profile needs (a link to your website or page, or a photo of your price list, answers most of it); if you are just starting, he asks less; what you do not have yet can be added after registration. Then he asks what brought you to Weyvox — what takes most of your time or money — tells you in a word or two what each agent does and how it would solve that (or why it is not needed at the start), and asks which agents you want. With his message comes the team form: a row for each agent with a checkmark — the ones you named are ticked — and Continue. The agents you leave out are switched off; you can switch any agent on or off at any time in Settings. With no agent ticked, Continue takes you straight to the subscription.
4. Meet the agents. Only the agents you chose take part, and each works on your problem rather than giving a tour; none of it is required: Cindy offers a free test call (up to two calls of up to 6.5 minutes each) to your phone, where she tells you by voice how she will handle it and answers your questions — only during registration; Marc makes the document that fits it; Alice makes a photo, a short clip or a reel from your own photos and videos (social networks are connected after registration). A button under the chat takes you to the next agent; Continue appears once each of your agents has let you go on — after showing their work or when you say you do not need it.
5. Subscription. Choose Start, Business or Professional (see Plans and billing). Registration ends with choosing a plan.

The introduction is part of registration. Nothing is charged for it, and the agents work within set limits — two calls of up to 6.5 minutes each, photos in 1K quality and one clip of up to 5 seconds. If the free limit runs out, Continue appears at once and a message offers the subscription. To go on after the introduction, you choose a plan. Everything created during registration, including the introduction chats, stays. An account that has not chosen a plan within 30 days of confirming its phone number is deleted automatically.

After you subscribe, the agents on your team start on the problem you came with: what costs nothing extra — a plan, a draft — they do right away; a paid action, such as a photo, a call or a number, only after your yes.

A team member does not register at all: they sign in with an access code from the administrator (see Team).

Leo — AI coordinator

Leo is always with you and cannot be switched off. His area is you yourself, your business profile and everything that has no better owner.

Memory and reminders

• What matters about you. Leo remembers durable facts — preferences, travel, documents, the people in your life, how you like to be spoken to — and the whole team uses them. Business facts are not memory: they live in the business profile and in Marc's records.
• Reminders. Ask Leo to remind you of something and he sets a reminder; at the time you named it arrives as a notification and a message in the system chat.
• Keeping memory tidy. A reminder that has fired disappears on its own, and a fact that is true only for a while (“in Paris until Friday”) is saved with an end date and disappears after it. Whether Leo also removes facts that stopped being true without asking depends on his Autonomy switch.
• You can see all of it in What the agent knows about me on Leo's page — by category, with edit and delete.

Business profile

The profile is what the agents know about your business: name and legal name, what you do, a description, who your customers are, the area you serve, contacts, working hours, payment methods and currency, prepayment, cancellation and delivery terms, and answers to frequent customer questions, which the agents give word for word. Leo fills it in during registration and keeps it up to date as you talk — tell him something about your business, or give him your website, and he saves what was said or what the site states, never an invented fact. It is the first row on Leo's page: there you can edit it yourself, a completeness indicator shows what is missing, and Edit profile with Leo opens a chat with him. The other agents read it; an empty profile means they cannot speak for your business.

The web, files and everyday help

Leo searches the internet and reads pages, so he answers from live sources, and finds places near you — “a pharmacy nearby” — using your location when the phone allows it. He understands the photos, files and voice messages you send — reads them, explains a document or a term, translates, describes what is on a photo — and helps with a personal letter, a quick calculation or advice. Pictures are Alice's work, and documents from your business data are Marc's.

Background work

A job with several steps can run in the background as a task: Leo makes a plan, you start it, and the work goes on while you do something else, with progress in the chat and a question to you only when a real decision is needed. A task runs once — there are no repeating tasks — and can also be scheduled for a later time. Tasks are listed on Agent tasks (the One-off tasks row on the Goals screen). The Task tokens setting caps how much a task may spend: 200K, 500K (recommended), 1M tokens, or no limit; tokens are charged in credits at the token rates on Pricing. Background tasks are part of the Business and Professional plans; on Start, Leo does long work within the conversation itself.

Delegation and the team

Leo hands work to the colleague responsible and brings the results together. He can also tell you how a team member is doing (“how is Anna doing?”) — orders, actions and calls of the last days — from the same data you see in their card under Team.

Goals

A goal is a result you want — “fewer missed calls”, “collect what customers owe” — that Leo plans and the team carries out. A goal is not a wish but a contract with clear terms.

What a goal contains

• What counts as done. A metric from a fixed list, with a target: money owed to you, missed calls, orders, revenue, average order value, repeat orders, new customers, or the share of agent calls that became an order. Each is measured by Weyvox over the last 30 days. Where no metric fits, a goal can be a clear result you describe, with its deadline. The agents' own activity is never a metric.
• A deadline. Every goal has an end date.
• The allowed actions. Only the kinds of work you agreed to: calls to customers, SMS, social media posts, images, videos, voice-overs, music, documents, research. Calls in a goal's steps also need Cindy's Autonomy to be on; with it off, the steps call no one.
• The estimate. The cost is calculated by Weyvox's servers from the current prices and from what similar work has actually cost on your account — not guessed by the agent. Leo only names the steps.
• The spending limit — the most the goal may spend. If you name a limit below the estimate, the proposal suggests a higher one.

How a goal starts

A goal is agreed in the chat with Leo; there is no form — Set a new goal for the agents on Leo's Goals screen opens this chat. Tell him what you want to achieve: he looks at your numbers, agrees with you what counts as done, by when and which actions are allowed, and shows a New goal card with the plan, the estimate and the spending limit. Nothing starts until you tap Accept the goal — that tap is your permission for the actions listed on the card.

How a goal runs

• Leo plans, colleagues do. Leo splits the goal into steps and gives each to the agent responsible — calls to Cindy, documents to Marc, posts to Alice.
• Leo checks every step. A finished step is accepted by Leo or sent back for rework — once; if the reworked step still falls short, the goal stops and waits for you. His verdict appears on the goal's page and in the chat.
• A weekly review. Right after you accept the goal, and then once a week, Leo takes a fresh measurement, plans the next steps and reports to you in the chat. When the target is reached the goal is done; when the deadline passes, it is closed.
• The spending limit is checked before each step. Every paid action — a call, an SMS, an image, a video — is reserved against it before it starts; only the agents' own work on a step already under way can take a goal slightly over its limit. When the credits under the limit run out, the goal is put on hold and you get a message; it continues only if you raise the limit. The limit can be raised at any time, and it can never be set below what has already been spent.
• You stay in charge. Pause, Resume or Cancel goal on the goal's page. Credits already spent are not returned when a goal is cancelled.
• No repeats. A goal does not renew itself: when it ends, it ends.

The goal's page shows the metric (was, now, target), the credits spent against the limit, and every step with Leo's verdict.

Goals by plan

Cindy — AI receptionist

Cindy works the phone line of your business: she answers calls when you can't, calls people for you, texts confirmations and leaves a note after every conversation. Every call goes over the ordinary telephone network, from your business line.

The business line

The line is a real phone number:

• An operator number bought in the app — Buy a phone number on Cindy's page. This is the base of the line.
• Your own business number — the one on your cards and your storefront — can be added on top of it with Connect a business number: calls to it are forwarded to your Weyvox number. It stays with your current carrier; nothing is bought or transferred.

Without a line, Cindy cannot call or answer calls.

Buying an operator number

1. Choose a country and a number. The price depends on the country and the number and is shown before you pay; it covers the connection and the first month. Several numbers of the same country and type can be picked in one purchase.
2. Documents, where the country requires them. Many countries require the operator to check who the number is for. The app asks for exactly the documents that country needs; for several numbers bought together they are submitted once. Once a set of documents is approved, further numbers of the same country and type need none.
3. Payment. In credits — taken from your plan credits first, then from your balance.
4. Review. The application's status is shown on the tracking page and in the system chat. If the operator asks for a correction, “!” appears on Settings, the document concerned is marked, and you resubmit only that document. When a document is declined, Cindy also writes to you in her chat: she offers to check the document before you submit it again and to draft a comment in English for the review team, which she sends only after your yes. When the number is approved it activates by itself.

A temporary number while you wait. When documents are needed, you can take a temporary number together with the first number of the purchase, for a one-time 200 credits. It works as soon as you pay, so you can call and receive calls during the review; it may be from a different country than the number you ordered. When the main number is activated, the temporary one is removed automatically. If the main number is not approved within 25 days, the temporary number is switched off; the application stays open.

Monthly fee. Each number has its own monthly fee in credits, taken from your plan credits and then your balance. If a payment fails, the number keeps working for 7 days while the charge is retried every day; then outgoing calls from it are blocked; on day 30 after the missed payment the number is released and cannot be recovered. A successful payment before then restores it. The documents you uploaded are deleted within 24 hours after the number is activated.

You can hold up to 10 operator numbers. A number can be handed to a team member and taken back (see Team).

Connecting your own business number

• Incoming — you switch on call forwarding with your carrier, from the business number to your Weyvox number. Customers keep calling the number they know, and Cindy answers it. Weyvox cannot switch forwarding on or read its state — that lives with your carrier — so the app gives you instructions and a check of its own side. For forwarding to stay cheap, the Weyvox number should be from the same country as your business number.
• Outgoing — you and Cindy call so that people see your business number instead of the Weyvox one. On some mobile numbers the receiving network may hide the number; the app warns you before you turn it on.
• You choose Incoming only, Outgoing only or Incoming and outgoing.
• Proof of ownership. A code is sent to the business number — by SMS to a mobile, by a call to a landline.
• Price. Connecting costs nothing, and there is no monthly fee. Forwarded minutes are billed by your own carrier at your rates.
• A business number works only while you have an active Weyvox operator number to receive it.

Auto-answer

With Agent auto-answer on, Cindy takes your incoming calls — on your operator number and on calls forwarded from your business number. You choose how long the phone rings for you first:

• Immediately — Cindy picks up the moment the call arrives; your phone does not ring and shows no incoming call.
• 10, 20, 30 or 40 seconds — your phone rings for that long, and if you answer, the call is yours. 20 seconds is recommended.
• Declining the ring hands the call to Cindy at once, without waiting for the timer.

Cindy answers on Weyvox's servers, not on your phone, so she answers even when your phone is off, asleep or without a connection. The call appears in the app as a mini call card: open it to listen, take the conversation over or end it. With auto-answer off, incoming calls — including those to your business number — simply ring for you.

Auto-answer works the same inside and outside your working hours. When your plan credits and balance are used up, Cindy does not answer: the call rings for you as an ordinary call, and a message explains why. It works again as soon as there are credits on the account.

Calls on your behalf

Ask in the chat — “call the supplier and ask when the delivery arrives” — and Cindy calls. Give her the number, or a name from your phone's contacts; with the contacts permission granted, a copy of names and numbers is kept on the server so she can find a number, and it is deleted when you withdraw the permission. Whether she dials straight away or first shows a confirmation card with the number depends on her Autonomy. She chooses the language of the call herself, from the country of the number and who is being called. On the way she presses the keys of phone menus; if she reaches voicemail, she leaves no message and hangs up. Afterwards the call card in the chat shows the outcome and her note.

Full international numbers (+…) connect reliably; short service codes may not.

How a live call runs

• Cindy introduces herself as an AI agent at the start of every call — incoming, outgoing, and when she takes over a call from you — and says that the conversation is recorded (transcribed) for a call note — no audio is kept. This is a product rule, not a setting.
• She talks at the pace of a live conversation. She hears tone of voice, stops and listens when she is interrupted, and speaks over 40 languages. On an incoming call she starts in the language of the caller's country, judged by the number — or in your own language (see Languages) when the number does not tell — and switches as soon as the other person clearly speaks another one.
• On your business line she greets callers with your business name; a call forwarded from your business number is recognised as such.
• The work happens during the call. She recognises a returning customer by number, quotes prices only from your price list, offers only times when you are actually available, and when the caller agrees to buy or book something, records the customer and the order before saying goodbye. She never marks anything paid: payment is recorded only on your word.
• She ends the call herself once the matter is settled. On your own call that you handed to her, she never hangs up — the call is yours to end.

Taking over a call

Each side of a call has one voice. On your side it is either you or Cindy — never both at once.

• Handing a call to Cindy. On your own live call, tap AI agent: Cindy takes the conversation, and the other person hears only her. A panel above the buttons says who is speaking.
• A call Cindy is running — one she answered or placed — appears in the app as a mini call card. Open it to listen in, take the conversation over or end it. Until you take it over, your microphone is not used at all.
• Take over the call — Cindy goes quiet and you speak yourself.
• Hand the call to the agent — Cindy carries on from where the conversation stands, without introducing herself again.

The note after a call

After every call Cindy handled — answered, placed or taken over — she writes a short note: who it was, what was learned and what was agreed. The note appears on the call in the conversation with that number (and, for a call from the chat, in that chat), written in your own language (see Languages), whatever language the call was in. After a call she answered or took over, important arrangements — a booked appointment, a promised call-back — are also reported to you separately.

Call audio is not stored. What is kept is the text of the conversation: for a call placed from the chat it stays available to the agents for 24 hours, so you can ask follow-up questions (“what exactly did they say about Thursday?”); after that, the note is what remains.

SMS to customers

• Confirmations of what was agreed. On a call Cindy offers to text the customer what was agreed — a time, an address, a price — and sends it only after the customer says yes. In the chat, an SMS goes out when you ask for it: “text Anna that the car is ready”.
• Sender and wording. The sender the customer sees is “Weyvox”; the text opens with your business name, carries facts only and is written in the customer's language.
• Visible in the conversation as an SMS card with its delivery status.
• Length. A message can be up to three segments (a segment is 160 Latin or 70 Cyrillic characters). The price depends on the country — see pricing.
• Opt-out is respected. No AI agent calls a number blocked at weyvox.com/optout, sends it an SMS or answers its calls: a call from it to your Weyvox number is rejected instead of being answered by an agent, or rings you as an ordinary call if you answer your calls yourself.

Marc — AI manager

Marc keeps the business itself: its customers, orders, price list, documents and money. The other agents read what he keeps — Cindy quotes your prices and books appointments into your open slots from it.

Your order screen

Marc sets up your order screen in the words of your trade: tell him how you work (“transfers: pickup time, destination, flight number”) and he renames the order stages and fields, adds up to three fields of your own, and tells Cindy what to ask callers.

Customers and orders

• Customers — each card holds contacts, tags, a note the agents read before talking to that customer, and the customer's orders and calls.
• Orders — an order is created when a customer actually agrees to buy or book something, with the items priced from your list, the time and the address. Stages go New → In progress → Done, or Cancelled (or your own names for them), and move only on a real development, never because time has passed.
• You have the final word. An order an agent created — on a call or in the chat — is marked Not confirmed until you check it and tap Confirm; if an agent changes it later, it asks for your confirmation again. Orders you create yourself are confirmed at once.
• Payment is separate from the stage. An order is unpaid, partly paid or paid, with the amount received and the method. A finished but unpaid order stays visible as money owed. Payment is marked only when you say the money arrived — never inferred from a completed job, an invoice or a customer's word.
• History. Every order keeps a feed of what happened and who changed what.

Services and prices

The price list — items with a price or a from–to range, unit and duration — is the only source of prices. If there is no matching item, the agent says it will check and call back, rather than inventing a number. Switching an item off hides it from the agents while keeping it in past analytics.

Booking and your calendar

Before naming a time, the agent checks your working hours, the orders already scheduled and the busy times in your calendar, and offers only slots that are genuinely open. Two calendar sources can be connected on Leo's Calendar screen:

• Google Calendar — connected once through Google's own consent screen; you choose which calendar your busy times come from. Weyvox keeps it in step on its own, even while your phone is off. Orders the agents book are added to a separate “Weyvox” calendar that Weyvox creates in your Google account, and removed when the order is cancelled; your own calendars are only read for busy times.
• Phone calendar — every calendar on your phone (iCloud, Google, Outlook, a work account) with one permission; refreshed when you open the app.

From either source Weyvox keeps only the start and end of your busy times — never event titles; your own event names are shown to you on the calendar screen from the phone itself. Disconnecting Google Calendar revokes access at once. A confirmation of the booking can be texted to the customer (see SMS to customers).

Documents

Ask for an invoice, a completion certificate, a certificate, a letter or a report, and Marc produces a real PDF that appears in the chat as a file card — to open, forward, print or save. He also makes contracts, offers, quotes, receipts, price lists and other documents, as well as presentations, spreadsheets and charts. He never invents real-world data: a company name, a tax number, bank details or an amount he was not told, he asks for first. To change a document, say what to change and he re-issues it.

• PDF templates hold your own details for each type — Invoice, Completion certificate, Certificate, Report, Letter: who issues it, the bank block, the numbering series, a note, who signs, a logo, a signature drawn with your finger and a stamp (a PNG or SVG with a transparent background). Numbers are assigned in sequence by the app, never invented by the agent. Tell Marc your details once (“my IBAN is…”) and he saves them into the template himself. Each template stands on its own — your invoices and your certificates can come from different entities — and the other party's details go into the document, never into your template.
• Your forms. For an official blank your business has to use, send Marc the file and ask him to keep it: he files the original, reproduces the blank once with your details and the fields to fill, and from then on fills it for you — asking only for the values he does not have.

The document archive

Every document Marc makes is filed in Documents by itself, and you can add your own paperwork — contracts, supplier invoices, tax and registration papers, licences. Each upload is read once: Marc fills in its type, counterparty, number, date, amount and expiry, which you can check and correct, and after that you can ask about any document in plain words. A document with an end date — a lease, a licence, an insurance — brings reminders 30, 7 and 1 day before it expires.

• Do not let the agent read this — for a sensitive document: it stays stored and visible to you, but the agents can no longer find or read it.
• Deleted — a deleted document waits there for 90 days, during which it can be restored or deleted permanently; then it is erased. When Marc re-issues a document, the old copy goes there by itself.
• Documents count towards your storage.

Payments, debts and figures

Ask Marc how much you earned, who owes what and for how long, what you spent according to your supplier and tax documents, and what is left as profit — for any period, also compared with the one before. Send him a bank statement and he matches the amounts to unpaid orders and proposes which to mark paid; he marks them only after your yes. When an invoice reaches its due date and the order is still unpaid, you get a reminder, and an overdue invoice appears in Results under Needs your attention.

Alice — AI marketer

Alice runs your business's social media: she writes the posts, makes the pictures, videos and sound, publishes, replies to comments and reports how posts perform. Her material comes from your business — prices, offers and hours from the profile and the price list, photos and videos from your materials — never invented offers, reviews or customers.

Eight networks

Instagram and Threads need a professional (Business or Creator) Instagram account.

Connecting is done by you, on Alice's Social media screen: tap a network, sign in on the network's own page and come back to the app. For Facebook and LinkedIn you then choose which page or profile Weyvox runs. A connected account can be reconnected or disconnected there at any time; disconnecting cancels posts scheduled only for that account, and what is already published stays on the network. You tell Alice which of the connected accounts she runs, in the chat or on the plan screen.

Social media is managed only by the business owner: team members do not have these tools, and Alice never publishes during a call.

Publishing

• A post for each network. Alice writes a separate version for every network, in the language of that account's audience; it goes out right after you tap Publish or at the time on its card, up to 30 days ahead.
• The post card. Every post Alice prepares comes to the chat as a card — the cover, the networks and formats, the text and the publishing time — with Publish and Edit. Tapping the card opens the post full screen exactly as it will look on the network: the text and hashtags, carousel slides you can swipe, the video playing; a post for several networks has a network switch at the top. Publish sends out exactly that version; Edit — say what to change, and Alice sends a new version of the card. In the chat, nothing is published until you tap Publish.
• What a post costs. A designed post costs 30 credits and a reel is charged by its length — 15 credits for each started half-minute (90 seconds — 45 credits); both are charged when you tap Publish, and a finished file from Materials for the agent is published at no extra charge. A post with text only (possible on Facebook, LinkedIn, Threads and Bluesky) has no post charge: only Alice's work writing it is charged, like any chat with the agents. A reel's preview is already in full quality, and after Publish that very video becomes the final one.
• What a post can hold. Up to 10 photos or videos (several photos make a carousel); a Story takes exactly one photo or video. Instagram, TikTok, Pinterest and YouTube need a picture or a video — text alone is not enough there.
• Publishing by the plan follows her Autonomy: on — Alice publishes the plan's posts herself; off — she still prepares them and sends each one to you as a post card with a push notification, and it goes out only after you tap Publish. Either way, a reel with defects found by the quality check never goes out without your Publish anyway.
• Scheduled posts. After Publish a post moves to Alice's Scheduled posts screen, as does everything she schedules herself — each publication in its own block, exactly as it will look on the network, by day, with a calendar, a network filter and its state: preparing, scheduled, publishing or published (published posts stay there for 30 days); tapping a block opens the post. Until a post goes out you can change or cancel it there with Edit and Cancel, or by asking Alice: she changes the text and the time at once, a post still being prepared goes back to its card, and a new photo or video comes as a new post card whose Publish cancels the earlier post.
• Results. Every post is listed in Publication history with its state and statistics per network. A failed post is always reported in the system chat; successful ones are reported while Notify about publications is on.
• Deleting a post. A scheduled post can be cancelled on any network. A published post can be deleted from Facebook, LinkedIn, YouTube, Pinterest and Bluesky; on Instagram, Threads and TikTok you delete it yourself in the network's app.

Alice does not send direct messages, run ads, follow accounts, edit profiles or analyse competitors' accounts.

The social media plan and autopilot

On Social media plan you write what to post about, the tone, what to promote and what to avoid; choose Posts per week (from 1 to 21) and the networks she runs. You can also agree the plan with Alice in the chat: she sends the final version as a plan card with Approve and Edit — only your Approve saves the plan and turns it on, and within minutes she builds the content calendar by it. Later, ask Alice to change the plan and she sends a new plan card; ask her to delete it and she sends a Delete plan card — only your button deletes it, and posts already scheduled still go out. Alice never saves, changes or deletes the plan herself. Autopilot works when all of these are true: Plan is active is on, the plan has text, and she runs at least one connected account. Then, once a day, she looks at the coming week — the posts already scheduled and those waiting for your Publish — and prepares the posts that are missing up to the weekly number, each for a different day, with pictures. With her Autonomy on she schedules them herself; with it off she sends each one to you as a post card with a push notification, and it goes out only after you tap Publish. Writing the plan text alone switches nothing on. A paused plan prepares no new posts, but posts already scheduled still go out.

Comments and statistics

• Comments are available on Instagram, Facebook, LinkedIn, Threads and Bluesky. With Access to comments on, Alice answers comments under her posts on her own and may comment herself, checking for new ones every two hours. With it off, she only shows you comments when you ask. On Instagram she can also hide a comment.
• Every reply she writes is signed as the AI agent of your business, so people know they are talking to an AI.
• Statistics — for a published post: views, reach, likes, comments, shares, saves and more, per network; for an account: followers, posts and engagement over a chosen period.

Photos, video and sound

• Photos — Alice creates pictures from a description and edits yours: a new background, an object removed, another style. Quality is set on Agent capabilities: 1K, 2K or 4K.
• Video clips — short AI clips of 3–10 seconds, without speech; a clip she made can be extended up to 40 seconds within two days. An extension is charged as a whole clip of the new length, and the price is shown before she starts. Vertical for Reels, Stories, TikTok and Shorts, horizontal for YouTube or a website; HD 720p or Full HD 1080p. A clip can start from a photo of a product, a dish, an interior, a storefront or a street.
• Sound — voice-overs in a library voice, music (instrumental unless you want a song), sound effects, and cleaning up the sound of a noisy clip. A real person's voice is not offered.
• Editing — a reel of up to 10 minutes (9:16, 4:5, 1:1 or 16:9; Full HD, up to 60 frames per second when your footage is) cut from your photos and videos and her own clips and sound: the best moment as the hook in the first seconds, cuts between words, text on screen (a hook, a price, a list, a call to action, a title), word-by-word captions from any voice in your brand's colours, your logo and brand cards, music that drops under speech, loudness evened out for social networks, and a cover for Instagram Reels and Pinterest. When needed she reframes a horizontal video around the main person, blurs faces — everyone's, or everyone's except the main person, steadies shaky clips, corrects dim or bluish footage and gives the whole video one colour look (warm, cool, vivid, film or black and white). Between shots she uses a cut or one of eight transitions, can slow a clip down or speed it up (0.5×–2×) and add slow zooms and pans; captions use your brand font — one of seven — with key words in your brand colour, and their position, size, outline, background and animation can be adjusted; brand cards can open and close the video. Videos up to 10 GB per file can be used, and iPhone HDR footage is converted to standard range. When a shot is cropped too much, a photo stays still too long or the music is shorter than the video (it is then looped), the render tells Alice, and she fixes it unless it is intended. She renders a preview at no charge — already in full quality — checks its frames and an automatic quality report (black or frozen frames, sudden silence, loudness, text that is cut off, under a network's buttons or hard to read) and sends it to you as a post card; when you tap Publish, that very video becomes the final version, without rendering again. In your chat she says at once roughly how long the render will take, and the finished preview arrives in the same chat with a notification; a change re-renders only the part that changed — new text redoes only its piece of the video, new music only the sound — in the same full quality. If a defect is still there, the app shows what was found and where, and the video goes out only after your Publish anyway. If you only want the video itself, she shows the preview and makes the final after your yes. Editing costs 15 credits for each started half-minute of the finished video. How this compares with a video editor you work in yourself: Weyvox vs CapCut.
• Watching your videos — every video you give her is analysed once: scenes, text on screen, what is said, quality problems. She never identifies people.

The switches Photo generation and Video generation on Agent capabilities turn making pictures and clips off; she then works with your own material. Prices are shown on that screen and on the pricing page; you pay only for a finished result, a refusal or a failure is not charged, and before anything costly Alice names the price.

No fakes. Alice does not invent people — no made-up customers, staff or testimonials, no famous persons, no children — and shows your product, dish and place as they are. You and your own team can appear, from your own photos and videos, with consent.

Trends and YouTube by link

• Trends — every day Weyvox picks short YouTube videos (up to 3 minutes, published in the last two weeks) in your business's category that are gaining views fastest. On the Trends screen, Analyze asks Alice why a video works, and Create similar asks her to make your own version; both open a chat with her and the link.
• A YouTube link in the chat — Alice watches a public YouTube video, up to 120 minutes per request (videos over 20 minutes in lower resolution), and tells you what is in it or makes your version. It is charged per started minute, once the answer is ready. For other sites, send her the video file instead.

Materials for the agent

The photos, videos and files you give the agents — in the chat, up to 20 per message, or added with “+” — and everything they make are kept in Materials for the agent: All, Photos, Videos, Audio, Files, Created by the agent and Deleted. The agents can take any of them into work later. Open a photo or video and choose Save in its menu to save it to your phone's gallery. A deleted file waits in Deleted for 90 days. The library counts towards your storage.

You're in control

Each agent's page (Settings → the team card → the agent) has two switches.

Agent at work

Switches an agent on or off. A switched-off agent does not reply in the chat or work in the background; their screens and data stay, and their tools reappear as soon as you switch them on again. Any agent except Leo can be switched off. Switching Cindy off also removes the Calls tab. An agent switched on just for one task (from the card in a chat) switches itself off again once the task is done; switching it on here keeps it on.

Autonomy

Decides whether the agent asks for your yes or acts on its own and reports back. It means something different for each agent — the caption under the switch says exactly what:

A few things stay yours whatever the switches say: payment is marked only when you say the money arrived, and a goal starts only when you accept its card.

Results

The Results tab shows what your AI team did and what it brought, for today, a week, a month or any dates you pick.

• Money — revenue for the period with the change against the previous period, the amount billed, and Unpaid: what customers owe you right now across all orders. Tap it to see the unpaid orders.
• Needs your attention — overdue invoices, missed calls nobody replied to, posts that failed to publish, tasks waiting for your answer. Each row opens the place where you act on it.
• What the team did — one line per agent, such as calls and orders from calls for Cindy, orders, new customers and invoices for Marc, posts published for Alice, finished tasks. Tap an agent for the full figures.
• AI team for the period — what the agents' work cost; it opens Balance & usage with every charge.

Marc answers the same questions in words — “how much did I earn this month compared with last month?”, “who owes me?”. Two summaries also come by themselves to the system chat every Monday: a list of debtors (finished orders that are not fully paid), and, while Cindy is at work, a report of the past week — calls, how many the agent handled, orders and payments. A week with nothing in it sends no report.

Team

A business with staff adds team members: the people who do the work — a driver, a fitter, a stylist, a manager. What each of them can do is set for their role, not by a fixed template. The administrator manages them in Settings → Team.

• No registration. You add a member with their first and last name, date of birth and gender (a phone number is only a note for you); the agents address the member by that gender. The app shows an 8-character access code; you pass it on however you like. On the sign-in screen the member taps I’m a team member — sign in with a code, enters the code and is at work. The code is their login until you reset it or remove them.
• A role and the rights for it. On a member's card you describe their role in your own words and switch on what it needs under Capabilities: All orders (off — only the orders assigned to them); Whole customer base (off — only the customers of their orders); Business documents; Results (revenue, debts, figures); Price list and business profile — to edit them (off — no access to either); Sees prices (without it, amounts are hidden) and Marks payments. Documents, Results and editing the price list and profile include Sees prices. A new member starts with only their assigned orders. Changes apply at once.
• Leo can suggest the rights. Describe the role when you add someone and tap Let Leo pick the rights: Leo sets the switches for it; later, ask him in the chat (“give Anna the documents”) — he shows a card with the change, and nothing changes until you tap Apply.
• Always yours. Confirming and deleting orders, deleting customers and documents, the subscription and top-ups, buying numbers, the team, goals and social media stay with the administrator; members do not see your balance, subscription or agent settings.
• Spending limit — optional, per member, for a calendar month in credits. When it is reached, their paid actions stop until the next month or until you raise it.
• Agents — a switch per agent: Leo (the AI chat within their work; without him their chat does not work), Cindy (work on the line with a number you hand over), Marc (customers, orders and documents within their rights), Alice (photos, clips and sound, paid from your account — social media stays with you). A new member starts with Leo only; switched-off agents are not offered. What they spend comes off your plan credits and balance under their name.
• A line of their own. With Cindy assigned, you can hand a member one of your Weyvox numbers: incoming calls to it ring them, and they call from it. Auto-answer and payment stay with you, and the number can be taken back at any time.
• Activity. A member's card shows the last 7 days: orders open and done, their latest actions, calls from their line and what they spent. Leo gives the same picture in the chat when you ask how someone is doing.
• Security. A new device asks for the code again, and you are notified. Reset code stops the old code at once and signs them out everywhere; their orders stay. Remove from team ends their access and returns their orders to you.
• Up to 10 members.

Price and plan. Each member's seat costs 1,000 credits a month, charged from your plan credits and balance — first when the member signs in with the code for the first time, then every 30 days. If a charge fails, the member keeps working for 7 days, then can only read until the charge goes through. Adding team members requires the Business or Professional plan. On Start, the members you already have keep working while their seats are paid, and you can still see them, change their rights and remove them.

Plans and billing

Weyvox works on a monthly subscription that renews automatically. Prices in Weyvox are in credits: 1 credit = €0.01 excluding VAT. There are three plans; each adds credits every month that pay for the agents' work.

The price with VAT for your country is shown by the App Store or Google Play before you pay. Payment is taken by Apple or Google Play.

Credits and balance

• Credits. Credits pay only for Weyvox's services; they cannot be exchanged for money or transferred to another account.
• Plan credits are spent first. Every charge — a call minute, an agent's work, an SMS, an image, a number's monthly fee, a team member seat — comes off the plan's credits. When they are used up, charges move to your personal balance by themselves.
• The balance is topped up in the app with packs of 500, 1,000, 2,000, 5,000, 10,000 or 20,000 credits; the store price includes your country's taxes. Credits on the balance do not expire.
• Everything is itemised in Balance & usage: the plan credits bar (how many are left and until when), your balance, and every operation day by day, with the agent and the person behind it.
• Try the numbers first. Each plan card has a Cost simulator: move the sliders for calls, posts, documents and chats with the agents to see how far a month's credits go. It uses average figures, so it is an estimate. A switched-off agent's block is grey, and its share of the example month goes to the agents that are on.

End of the period, changes and cancellation

• At the end of each month unused plan credits on Start and Business expire; on Professional they move to your personal balance.
• Changing plan is done in Settings → Subscription, through your store. When the plan changes, the plan credits left move to your personal balance.
• Cancelling. Tap Cancel subscription on your plan's card in Settings → Subscription: a Google Play subscription is cancelled right there, and an App Store one is confirmed in Apple's own window. You can also cancel in the store itself — on iPhone in Settings → your name → Subscriptions, on Android in Google Play → Payments & subscriptions. The plan and its credits stay active until the end of the paid month, with no further payments. After that, the remaining plan credits expire on Start and Business or move to your balance on Professional; paid actions are charged to your balance; you can no longer add team members or set goals.
• A failed renewal in the store gives no new plan credits until the payment goes through.
• When plan credits and balance are both used up, paid actions stop and Cindy does not answer calls until there are credits on the account again. Some charges — such as call minutes — are settled after the fact, so the balance can briefly go below zero; the next top-up covers it.
• Refunds. Store purchases are refunded by Apple or Google under their own rules; credits already spent on services are not refundable.

What things cost

Usage is priced per unit, in credits: call minutes (the agent's work plus the line rate of the country called), SMS by segment, the agents' work in the chat, web searches (5 credits per search), images, video and sound, operator numbers by country, 1,000 credits a month per team member seat, and storage — 5 GB included, then 5 credits per GB per month. Connecting your own business number and speech recognition cost nothing. The full, current list is on the pricing page.

Security and privacy

In plain words, what protects your data and your account. The full legal description — what is collected, why, and for how long — is in the Privacy Policy.

Your data

• Encrypted in transit and at rest. Everything between the app and Weyvox travels encrypted, and stored data is encrypted.
• Sensitive data additionally encrypted with a Weyvox key — business documents, customer cards, orders, the agents' memory, the server copy of your chats with the agents, the materials you give the agents, social media posts and plans, and the documents you submit to buy a number. A raw copy of the storage is unreadable without that key. Weyvox holds this key because the agents have to read the data in order to work for you.
• Where it lives. Your account data is stored on servers in the EU. Some processing by AI providers may take place outside the European Economic Area, under the safeguards described in the Privacy Policy.
• Your business is isolated. Each agent works only with the data of the account it belongs to.
• Not kept longer than needed. Call audio is not stored; documents for a phone number are deleted within 24 hours after the number is activated; reminders disappear after they fire.
• No advertising or third-party analytics inside the app.

Your account

• One phone at a time. An account is active on one phone; signing in on a new phone signs the old one out. Everything — chats with the agents, business records, numbers, memory — is on the servers, so it is all there on the new phone.
• PIN. Optional and off by default. With a six-digit PIN set, signing in on a new phone asks for it in addition to the SMS code, so an SMS code alone no longer opens your account. Setting it up gives you ten one-time recovery codes — keep them away from the phone. Repeated wrong attempts pause entry; a forgotten PIN with no codes left can still be reset, after a seven-day wait that you can cancel from your own phone.
• App lock. Opening Weyvox on this phone asks for Face ID, a fingerprint or the phone's biometrics, with the device passcode as a fallback. It protects the phone, not the account — that is what the PIN is for. Both are in Settings → Account → Security.
• Nobody from Weyvox will ever ask for your PIN, a recovery code or an SMS code — not by email, not in the app, not through an agent.

AI transparency

Weyvox's agents talk to people who are not its users — callers, customers, people commenting on your posts — so they say what they are.

• On calls. Cindy introduces herself as an AI agent at the start of every call — incoming, outgoing and when she takes over — and says that the conversation is recorded (transcribed) for a call note — no audio is kept. You cannot switch this off.
• In comments. Every reply Alice writes under your posts is signed as the AI agent of your business.
• In generated media. Pictures, AI video clips and music the agents create carry built-in invisible AI marking; a finished edited video with AI parts carries a machine-readable AI label; and when a post contains AI-made media, the AI label of Instagram, TikTok and YouTube is set automatically. Editing your own footage is not AI content.
• Humans stay accountable. The agents act only on your instructions and within the switches you set; Weyvox makes no automated decisions with legal or similarly significant effects on you.

Account

• Signing in. The business owner signs in with a phone number and a code sent by SMS (or by a call, if the SMS does not arrive). Team members sign in with their access code.
• Personal information — photo, name, date of birth, gender and your phone numbers — is under Settings → Personal information.
• Deleting the account. In Settings → Account → Delete account, where you type the word DELETE to confirm; without the app, as described on Delete your Weyvox account, or by writing to support@weyvox.com. Deletion is permanent: your data and files are deleted, your numbers are released, your team members' accounts are removed, scheduled posts are cancelled and your social accounts and Google Calendar are disconnected. A subscription bought in Google Play is cancelled together with the account; one bought in the App Store is not, so cancel it in iPhone Settings first.
• A team member leaves with Leave the team in their own settings, which deletes their team member account.
• For people who are not Weyvox users. Anyone can block their phone number from Weyvox at weyvox.com/optout, after confirming it by an SMS code or a phone call. No AI agent calls a blocked number, sends it an SMS or answers its calls: a call from it to a Weyvox number is rejected instead of being answered by an agent, or rings the person as an ordinary call if they answer their calls themselves. A blocked number cannot register an account and is removed from the copies of users' contacts. The block can be lifted on the same page.

Languages

• The app is available in English, French, Russian and Ukrainian — Settings → App language.
• In the chat the agents reply in the language you write in.
• On calls Cindy speaks over 40 languages. She starts an incoming call in the language of the caller's country, judged by the number, or in your own language when the number does not tell, and switches to the caller's language once they clearly speak another one; for a call she places, she picks the language from the country of the number and who is being called, unless you named one.
• Your own language is the language you write to the agents in — or your app language until you have written to them. Call notes are written in it, whatever language the call was in.
• SMS and posts are written in the language of the person or audience they are for.